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| Technical Assistance |
| This subscription contains the following services: |
- LAN administration (users, passwords, network rights, access to various network resources...)
- file servers and database servers management (back-up, remote access, administration rights...)
- communication servers management
(e-mail, firewall, router, VLAN, VPN...)
- network security management (virus, trojans, spywares...)
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- technical support for end users (operating systems, office applications, back-up...)
For companies wishing to outsource network administrator and / or system engineer activity, Alpha Solutions provides a technical assistance subscription service. |
These services are performed either remotely or by Alpha Solutions technicians presence at the clients' facilities. All operations are in compliance with client's data privacy. |
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